SHIPPING POLICY

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• Little Village Farm orders are sent via Australia Post.

• Delivery Costs are calculated by the total weight of the your order.

• Little Village Farm orders will receive a Tracking Number. Your tracking number will be sent to you via email once your order has been dispatched.

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PICK UP POLICY

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We have a pick up option for all local orders. Please contact us prior to placing your order so we can organise a time for pick up from Little Village Farm in Logan Village, QLD.

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DELIVERY TIMES

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• East Coast Capital Cities: 1-5 days

• Adelaide, Darwin & Perth: 5-10 days

• Tasmania: 5-10 days

• Regional Centres: 5-10 days

• Remote Locations: 5-10 days

 

RETURN & EXCHANGE POLICY

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• We pride ourselves in our beautiful high quality products. If you need to request an exchange or refund please contact us before returning your order.

• Email: howdy@littlevillagefarm.com.au

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Requests must include:

• The Invoice number of your order

• Your best contact details

• A brief description of the fault or issue along with photos

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• If order has arrived damaged, please contact us as soon as possible with photos.

• Return of damaged goods must be requested within 7 days of receiving your order.

• Once your return has been approved, we will organise your return.

 

CHANGE OF MIND POLICY

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We encourage you to make your selection carefully as we do not accept returns or refunds for change of mind. We are more than happy to exchange, with the cost of postage at your own expense.